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Designing a Ticketing Website

Published: 26/09/2018  -  By Jason Palmer
Ticketing Website

Technology has remarkably improved our way of living. People use to send telegrams which would take days or even weeks before the recipient can receive the message. Today we send messages and receive them in an instant. Our ticketing system also changed significantly. People used to queue at cinemas, airlines, hotels, and bus stations.  This eventually evolved with people calling the merchant directly for ticket reservations. Now, we are booking tickets on the website. Companies must be able to keep up with these changes in order to meet customer needs and for them to survive the industry. Having an online ticketing website is a way to keep up with today's fast-paced way of living. You may hire a web design team in your locality to do this for you. You can search on the web for the one nearest you, for example, you can search for "web design Malaysia" to find one that you may be able to work with. 

However, it is still important for you to know the basics so you can better communicate to your team your ideas and concept for your website. Here are some tips to consider in designing a ticketing website.


Your website's color theme is the first thing that will be noticed by your customer. Carefully decide on how many colors to use, two to three colors are advisable. The color of your website will help attract your customers. Examples are:

  • Black - often used in websites for advertising expensive products,
  • Pink - often used in websites that cater to women,
  • Green - this color helps in reducing stress,
  • Red- is the color often representing clearance sales.


Choosing a font is as important as choosing the website's color. Do not use overwhelming large fonts or unreadable fonts. Use fonts that are easy to read and understand. In designing a web ticketing website you do not need a fancy font; fancy fonts can cause ticketing errors that may even cause loss of income.


Plan your layout strategically. Do not put important information in places the customer would not notice. Create an organized layout so that customers will not have a hard time looking for the information they need.


If you plan to include images on your website, use appropriate images. Make sure that images on your website are not subject to copyright. Resize images accordingly. In resizing images always drag and drop on the lower right-hand side of the image, this action ensures that all sides are adjusted evenly.

Graphic images may also be included, but make sure that the animation is not too fast or not too slow especially if it contains promotional ads.


Always remember that your website is used by all age groups. Keep the following tips in mind in making a user-friendly ticketing website:

  • Numbers and words are easy to read.
  • Buttons should be easily located, especially the previous and next buttons.
  • Avoid misleading information that can cause irate customers.
  • Use simple words. Do not use jargon or words that the customers may not understand.
  • Be straightforward.

Designing and implementing your ticketing website can have a lot of advantages. When you have an online web ticketing it means you are always open for business and that customers can make a reservation anytime. Design your website according to the demands of your customers but do not forget to design it according to your needs as a business too. The ticketing website should help you increase sales and markets your products.

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